bankingombuds.ca (the “Site”) publishes educational content and comparisons to help Canadians evaluate online casinos — including details like CAD handling, Interac support, withdrawal speed expectations, mobile browser performance, and licensing basics. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the Site.
What we collect
Information you provide
If you contact us, you may choose to provide:
Your name (optional)
Your email address (optional, but helpful if you want a reply)
The content of your message
We do not require you to create an account to use the Site.
Information collected automatically
When you browse the Site, we (and our service providers) may automatically collect:
IP address (used for basic security and approximate location)
Device and browser details (e.g., OS, browser type)
Pages viewed and time spent
Referral source (how you arrived at the Site)
Cookie identifiers and similar tracking signals
Sensitive information
We do not intentionally collect sensitive personal information (such as government IDs, banking credentials, or health information). Please don’t send those details via email or contact forms.
How we use information
We use information to:
Operate and maintain the Site
Respond to messages you send us
Prevent abuse, spam, and security incidents
Understand what content is useful (traffic measurement and performance)
Improve our editorial content and user experience
Track outbound link performance and attribute affiliate commissions when applicable
Cookies & tracking
The Site may use cookies, pixels, and similar technologies to:
Remember basic preferences
Measure traffic and engagement (analytics)
Help deliver or limit ads (if enabled)
Attribute affiliate referrals (so partners know we sent a visitor)
Your choices
You can control cookies in your browser settings (block or delete cookies). Note that some site features may not work as intended if you disable cookies.
If you want to opt out of certain types of advertising/measurement cookies, you can also use browser-based privacy controls and device settings. Where feasible, we respect Global Privacy Control (GPC) signals as a request to limit certain tracking.
Advertising, analytics & affiliate links
bankingombuds.ca is an editorial site and may earn a commission when you click an outbound link and take an action with a third party (for example, signing up with an online casino). Affiliate links may include tracking parameters (such as click IDs or UTMs) to attribute referrals.
We may also use analytics tools to understand site usage at an aggregate level (for example, which pages are most visited), and advertising partners may use cookies or similar technologies to measure ad performance.
We avoid naming specific vendors here because providers can change over time, but the categories above describe how tracking is typically used on affiliate sites.
When we share information
We may share limited information with:
Service providers (hosting, analytics, security, spam prevention) who process data on our behalf
Affiliate and advertising partners for attribution and measurement (for example, that a click came from our site)
Legal or regulatory authorities if required by law or to protect our rights, users, or the public
We do not sell your personal information in the ordinary sense of “selling for money.” However, some advertising/measurement activities may be considered “sharing” under certain privacy frameworks, depending on how technology is configured.
Canada privacy rights & requests
If you’re in Canada, privacy laws such as PIPEDA (and certain provincial private-sector privacy laws) may give you rights to access and correct personal information we hold about you.
To request access, correction, or deletion of personal information you’ve provided to us (for example, via contact email), contact [email protected].
To help protect your privacy, we may ask you to verify your request (for example, by confirming you control the email address used to contact us).
Data retention & security
We keep information only as long as needed for the purposes described above:
Analytics data is typically retained for up to 24 months
Basic server/security logs are typically retained for up to 12 months
Contact messages may be kept as long as necessary to respond and maintain a record of the conversation
We use reasonable safeguards (HTTPS, access controls, and routine updates). No website can guarantee perfect security.
Children’s privacy
This Site is intended for adults. Online gambling is restricted by age in Canada (often 19+, and 18+ in some provinces/territories). We do not knowingly collect personal information from minors.
Third-party links
Our Site links to third-party websites (such as online casinos and payment providers). We are not responsible for their privacy practices. Please review their policies before providing personal or financial information.
Changes to this policy
We may update this Privacy Policy from time to time. We’ll update the “Last updated” date at the top of this page when changes are posted.
Contact
Questions about privacy? Email us at [email protected].
Not legal advice
This Privacy Policy is provided for general informational purposes and is not legal advice.