Marshall Schnapp

Marshall Schnapp is an investigator with ADR Chambers Banking Ombuds Office.  Marshall has established a conflict management practice, which includes mediation, teaching, training, coaching, facilitation, fact-finding, investigation and conflict management system design. He has a wide range of work experience in many sectors including: law, recruitment, technology, insurance, healthcare and self-regulation.
 
Marshall has completed wide ranging studies and skills development courses relating to Alternative Dispute Resolution (ADR), including his law degree and Master of Laws in Alternative Dispute Resolution (ADR) at Osgoode Hall Law School.  He has also participated in several intensive ADR skills courses and workshops, such as the Negotiation Teaching Workshop at the Dispute Resolution Research Center at the Kellogg School of Management and the Program on Negotiation at Harvard Law School and received training by the International Ombudsman Association.  
 
Over the past ten years Marshall has practiced law, was a partner in a recruitment firm and was an investigator in the Professional Conduct Department at the College of Nurses.  He is a member of the Law Society of Upper Canada, the ADR Institute of Ontario and the International Association for Conflict Management.