ADR Chambers Banking Ombuds

ADR Chambers Banking Ombuds Office Team

Keith Perrett

Ombuds

Keith Perrett is the Banking Ombuds for the ADR Chambers Banking Ombuds Office and an investigator. Keith is a lawyer and engineer who has spent over twenty years working in the financial services sector. More…
April Schulze

Deputy Ombuds

April Schulze is the Deputy Ombuds with the ADR Chambers Banking Ombuds Office. She was called to the Alberta bar in 2008 and, prior to joining ADRBO, she practiced civil litigation with private law firms in both Calgary and Grande Prairie, Alberta. More…
Josee Thibodeau

Administrator

Josée Thibodeau is a member of the ADR Chambers Banking Ombuds Office. She handles inquiries and processes complaint applications. Josée is fluent in English and French. More…

Deborah Anschell

Investigator

Deborah Anschell is an investigator with ADR Chambers Banking Ombuds Office. She is also a mediator and arbitrator with ADR Chambers. In her mediation practice, Deborah has facilitated the settlement of hundreds of complex civil cases in a variety of subject matters including... More…
Nabil Antaki

Investigator

Nabil Antaki is a highly experienced arbitrator, mediator and counsel to public and private Canadian and international businesses and law firms on matters of domestic and international business law and practices. He has extensive alternative dispute resolution experience...More…
Ted McDermott

Investigator

Ted McDermott is an Investigator with ADR Chambers Banking Ombudsman’s Office. He is also a Mediator and Arbitrator. Ted McDermott was a senior partner in the law firm of Osler, Hoskin & Harcourt LLP, one of Canada’s premier law firms, from 1974-2009 when he More…

Paul Godin

Investigator

Paul Godin is an Investigator with the ADR Chambers Banking Ombuds Office and the Director of U.S. Operations for ADR Chambers. He is also a lawyer, mediator, arbitrator, trainer, and designer... More…
Deborah Steinberger

Investigator

Deborah is a trilingual U.S.-trained attorney with extensive experience representing clients in numerous industries in complex litigation and arbitration matters. Deborah has also... More…
Marshall Schnapp

Investigator
is an investigator with ADR Chambers Banking Ombuds Office. Marshall has established a conflict management practice, which includes mediation, teaching, training, coaching, facilitation, fact-finding,investigation and...More...

EllenFry

Investigator

Ellen Fry is an investigator with ADR Chambers Banking Ombuds Office. She is also a mediator and arbitrator with ADR Chambers, does consulting work concerning complaint investigation and is a member of the Forum of Canadian Ombudsman. Prior to joining ADR Chambers, Ellen...More...
Andrew Diamond

Investigator

Andrew Diamond is an investigator with the ADR Chambers Banking Ombuds Office. He was called to the bar in Ontario in 1991 and has practiced extensively in the area of banking, including developing expertise in letters of credit and debtor/creditor law. More…
Peter Bailey

Investigator
Peter Bailey, C.A., is an Investigator with the ADR Chambers Banking Ombuds Office. Peter is a Chartered Accountant who recently retired with 40 years of senior management experience in the Financial Services Industry both with investment dealers and self-regulators. More...

Georges Dessaulles

Investigator

Georges Dessaulles is an investigator with the ADR Chambers Banking Ombuds Office. Georges is a lawyer who recently retired after spending over thirty years working in the financial services sector. More…
Randy A. Pepper

Investigator
Randy is an investigator with ADR Chambers Banking Ombudsman’s Office. Since 2008, Randy has been an investigator, mediator and arbitrator with ADR Chambers and a barrister in Ontario. More...
D. Bruce MacDougall, Q.C.

Investigator
D. Bruce MacDougall is an Investigator with ADR Chambers Banking Ombudsman’s Office. He is also a Mediator and Arbitrator. He is an engineer and a lawyer. He continues to practice law but also acts as a mediator More...

Norman May

Investigator

Norman May is an investigator with the ADR Chambers Banking Ombudsman Office. He is an experienced securities and corporate lawyer, a former law professor, proficient in French and a member both of the Ontario and Quebec bar associations. A more detailed CV is posted on the web site of ADR Chambers.
Barry S. Arbus, Q.C.

Investigator
Barry S. Arbus is an experienced arbitrator, mediator and has acted as corporate counsel to Canadian and international businesses with an emphasis on international transactions. He has extensive experience as a lawyer and in alternative dispute More...
Richard Krempulec LL.M. (ADR)

Investigator
Richard Krempulec is an experienced mediator, arbitrator, and investigator with the ADR Chambers Banking Ombuds Office (ADRBO). As a civil litigator for over 45 years, now retired, he has extensive experience in unearthing and assembling material facts, More...

Thérèse Reilly

Investigator

Thérèse Reilly is an investigator with ADR Chambers Banking Ombuds Office. Thérèse is a privacy lawyer and consultant in the Toronto area with substantial legal and compliance experience.More...
Patrick Schindler

Investigator
Patrick Schindler is an investigator with the ADR Chambers Banking Ombuds Office. Before commencing his civil litigation career, Patrick Schindler was a published author in the field of mathematical logic. More...